In this Privacy Policy, 'us,' 'we,' or 'our' refers to Deeligence Pty Ltd ACN 665 609 307 (UK Company Number FC043030) and our related bodies corporate. We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store, and disclose your personal information.By providing personal information to us, you understand that we will collect, use, and disclose your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy. This Privacy Policy also applies to personal information that we collect or receive from third parties, including our clients and service providers. In circumstances where we have collected or received personal information from a third party, we rely on the third party from which we have collected or received the information to inform the individual of our collection and, where applicable, to obtain individual consents from the individual to whom that personal information relates.
For the purposes of UK data protection law the data controller is Deeligence Pty Ltd. Our ICO registration number is ZC083688.
Personal information includes information or an opinion about an individual that is reasonably identifiable, whether in a material form or not. For example, this may include a user's name, age, gender, postcode, and contact details.
We may collect, hold, use, and disclose user personal information for the following purposes:
Under UK data protection law the lawful bases we rely on for processing your data are:
When a user sets up an account with us, we collect:
When an individual fills in information on the Deeligence platform and hosted through our services, we collect the information provided solely for the purpose of providing our services to that individual, including support services as required.
When an individual uses our website or otherwise interacts with us online, we may collect:
We may collect these types of personal information either directly from you or from third parties. We may collect this information when you:
In addition, we may receive personal information (including sensitive information), of a kind not listed above, from our clients and users in the course of providing services to them (especially via the filling of our forms).
We may disclose personal information for the purposes described in this privacy policy to:
The countries to which we send data for the purposes listed above may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries:
When we transfer personal data outside the UnitedKingdom, we ensure appropriate safeguards are in place to protect your information. These safeguards include where applicable:
You may request a copy of the safeguards we use for international transfers by contacting us at team@deeligence.com.
Our website uses cookies, and we may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit, and the internet protocol address assigned to your computer.
We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone, or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices, and/or browsing sessions. You can disable cookies through your internet browser, but our websites may not work as intended for you if you do so.
You do not have to consent to using cookies when you visit. You can also disable them by changing the appropriate settings in your internet browser.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your data, whether we can achieve those purposes through other means, and applicable legal requirements.
In general:
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. However, we cannot guarantee the security of your personal information.
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.
You can access the personal information we hold about you by contacting us using the details below. Sometimes, we may not be able to provide you with access to all of your personal information, and where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. If you think that any personal information we hold about you is inaccurate, please contact us, and we will take reasonable steps to ensure that it is corrected.
Under UK data protection law, you have additional rights regarding your personal information. Subject to certain exceptions, you have the right to:
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month. There is no fee for making a request, although we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
If you think we have breached an applicable privacy law, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address, and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
UK residents also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at ico.org.uk orby calling their helpline. We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.
For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below: Privacy Contact Deeligence Pty Ltd Email: team@deeligence.com